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Office Coordinator- HNC

This position has a wide variety of responsibilities and tasks. The Office Coordinator is responsible for greeting and providing the public with information, both in person and over the phone. A warm and friendly personality is important. This employee should also possess good interpersonal skills to coordinate the needs and schedules of full and part-time staff.

Supervisory Responsibilities
This job has no supervisory responsibilities.

Essential Duties and Responsibilities
Includes, but not limited to the following. Other duties may be assigned.

  • Greet all visitors courteously, attend to their needs and provide them with appropriate information.
  • Answer telephones, respond to questions and record and relay messages to proper staff person.
  • Assist with scheduling, registration and marketing of programs.
  • Collect and record program fees, record daily transactions, and deposit money.
  • Type letters and correspondence for staff on an as-needed basis.
  • Maintain ongoing records of group attendance and other facility usage records.
  • Maintain an attractive reception and lobby area. Perform basic custodial duties to maintain lobby, multi-purpose room, kitchen and bathrooms for public and rental use.
  • Maintain mailing lists, volunteers, schools, newsletter and other groups as requested.
  • Process registration cancellation, transfers, refunds, invoices and other registration procedures as requested.
  • Coordinate, schedule, and assist in processing facility rentals and birthday party rentals.
  • Schedule local artists and assist with installation of exhibit.
  • Process registrations, prepare and disseminate information for Dog Park memberships.
  • Oversee the ordering of first aid and office supplies.
  • Coordinate marketing and sale of honey.
  • Check, restock, and update display areas.
  • Distribute incoming mail and prepare outgoing mail.
  • Input seasonal program information into registration software.
  • Update seasonal programs on the website.
  • Assist with training and evaluating building attendants.
  • Assist with the coordination and rental of cross-country skis.
  • Create and distribute program and rental surveys.
  • Assist with the preparation of monthly and seasonal reports.
  • Update office and rental procedure manual as needed.
  • Open and close nature center building. Responsible for facility operations in the absence of management staff (typically early mornings, evenings and weekends).
  • Primary Manager on Duty in the absence of a supervisor.
  • Set up and take down tables, chairs, and other equipment for room rentals. Assist renters with any needs. 
  • Work after hours as needed.
  • Perform other Park District related duties as assigned.

Salary Range: $18.50 – $23.00 Hourly

Location: Heller Nature Center – Highland Park, IL

Status: Part-Time

Benefits:
 •    Health & Fitness Membership
 •    Outdoor Pool Membership and Seasonal Beach Access
 •    Program and Facility Discounts on a variety of recreational activities including Golf and Raquet Sports.