Cancellation Policy
- Refunds must be requested at least one day before the session start date (Note: One-day or special events must be requested at least 10 days before the event start date). Refunds requested on or after the session start date will not be honored.
- A $12 service fee per program will be assessed if the refund is requested 10 or more days prior to the session start date. A $24 service fee per program will be assessed if the refund is requested less than 10 days prior to the session start date. No refunds permitted if requested less than one day prior to the start date of the session.
- A full refund will be issued if a Park District class is canceled due to lack of enrollment.
- Registration and the applicable payment are non-transferable between individuals.
- We do our best to issue refunds as soon as possible, but sometimes delays are necessary to ensure accuracy. Refunds by check can take 2-4 weeks to issue. A refund to your charge card may be processed within 3 business days; however, the credit may not appear on your statement until the next billing cycle.