Coming February 1… A New Online Registration System
Kindly note, online registration will be unavailable January 25-31 as we move to our new registration software. In-person registration will continue be available at Park District facilities during this time. Please feel free to call us at 847.831.3810 with any questions.
Ways to Register
Online registration is the fastest way to register for programs, events and memberships. Registering online also gives you immediate confirmation on your transaction. You must have an account to register on-line.
In-person registration is accepted at various facilities depending the program. Check our program guides for specific details. Registration forms can be downloaded here.
Mail-in registrations should be sent to : Park District of Highland Park, ATTN: Registration, 636 Ridge Rd., Highland Park, IL 60035. Mailed registration must be paid with a check. Registration forms can be downloaded here. For questions regarding registration visit our helpful FAQ/Help section. To contact the registration help desk, email email@example.com or call 847.831.3810.
Program Registration Dates
Please be sure to register for programs early! Our programs can fill quickly. On occasion, when too many people wait until the last minute to register, classes may be cancelled. To avoid disappointment, please register early.
Registration begins 7am, Wed November 9 for residents and 9am, Wed November 16 for nonresidents.
Heller Nature Center, Sunset Valley Golf and West Ridge Center Registration begins 7am, Wed February 15 for residents and 9am, Wed February 22 for nonresidents.
Centennial Ice Arena Registration begins 7am, Wed March 6 for both residents and nonresidents.
Deer Creek Racquet Club Registration begins 7am, Wed February 22 for both residents and nonresidents.
Recreation Center of Highland Park (Fitness & Learn-to-Swim) Registration begins 7am, Wed February 15 for both residents and nonresidents.
Registration is currently ongoing.
General Registration Information & Policies
Please be sure to check the age requirements for the program before you register. The age requirements are established to ensure the integrity of the program and quality of each person’s experience. Proof of age may be required. Falsifying participant’s age or birth date will result in removal from course with no refund or transfer.
Recreation program residency rates apply to everyone who lives within Park District of Highland Park boundaries and pays Park District of Highland Park taxes including: residents of Fort Sheridan (60037); portions of the Town of Fort Sheridan that lie within Park District boundaries (60035); and Park District of Highland Park taxpayers who reside on the following Kings Cove (Deerfield) streets: Carriage Way, Bent Creek Ridge, Fox Hunt Trail, Millstone Road, Shag Bark Lane, Smoke Tree Road and Tanglewood Court. All other Deerfield street addresses and residents of Highwood do not pay Park District of Highland Park taxes and are, therefore, nonresidents of the Park District. Proof of Park District of Highland Park residency in the form of a valid Driver’s License or Illinois State ID may be required for registration.
Those who register for Park District programs and improperly use a Highland Park address are removed from the class and no refund or transfer are given. Nonresidents pay a higher fee per program. Note: Nonresidents are not eligible for resident fees even if their caretaker provider/relative is a Highland Park resident.
Recreation program residency rates apply to everyone who lives within Park District of Highland Park boundaries and pays Park District of Highland Park taxes including: residents of Fort Sheridan (60037); portions of the Town of Fort Sheridan that lie within Park District boundaries (60035); and Park District of Highland Park taxpayers who reside on the following Kings Cove (Deerfield) streets: Carriage Way, Bent Creek Ridge, Fox Hunt Trail, Millstone Road, Shag Bark Lane, Smoke Tree Road and Tanglewood Court. All other Deerfield street addresses and residents of Highwood do not pay Park District of Highland Park taxes and are, therefore, nonresidents of the Park District. Proof of Park District of Highland Park residency in the form of a valid Driver’s License or Illinois State ID may be required for registration. Those people who register for Park District programs and improperly use a Highland Park address are removed from the class and no refund or transfer is given. Nonresidents pay a higher fee per program.
Refunds (Non-Camp Programs)
1. To receive a refund, a Refund Request Form must be obtained from a Park District facility or printed online. (This form must be returned in-person to the appropriate facility where the participant’s program is held.) THE PARK DISTRICT WILL NOT FAX OR MAIL COPIES.
2. A $12 service charge per program will be charged if a Refund Request Form is submitted to the Park District 10 or more business days (Monday-Friday, 8:30pm-5pm) before the starting date of the program.
3. A $24 service charge per program will be charged if a Refund Request Form is submitted to the Park District less than 10 business days (Monday-Friday, 8:30am-5pm) before the starting date of program.
4. Refund requests must be received by 5pm the business day prior to the start of a program. NO REFUNDS WILL BE ISSUED AFTER THIS DATE NO EXCEPTIONS!
5. In the event that a Park District class is cancelled due to lack of enrollment or a registrant is placed on a wait list, a full refund will be issued.
6. Refund requests for programs less than six weeks in length must be requested 10 business days prior to the start of the program.
7. Registration and the applicable payment are not transferable between individuals.
We do our best to issue refunds as soon as possible, but sometimes delays are necessary to ensure accuracy. Refunds by check take approximately two weeks. A credit to your charge card takes six to eight weeks to appear on your statement, although the credit is processed within three days of your request. The above policy applies to recreation classes only.
Military Personnel Program Discount Policy
The Park District of Highland Park provides all current military personnel and immediate family resident rates for programs, memberships, and daily admissions. Eligibility: Any active military personnel and immediate family living within their household. Registration: Registrants must present an active military identification card while filling out the applicable paperwork, in person, at the respective facility. Call 847.831.3810 for more information.
Resident seniors, 65 and over, are entitled to 15% off the regular registration fee for recreation programs and must show their ID. This does not include excursions, contractual programs, activities at special facilities or special workshops and events.
The Park District of Highland Park offers Grant-In-Aid to qualifying families in Highland Park needing financial assistance. An application form (in English or Spanish) requesting detailed financial information is available at West Ridge Center or can be downloaded here. Forms must be completed and submitted to the Registration office at West Ridge Center. All Grant-In-Aids are awarded on the basis of need and availability of Grant-In-Aid funds at the time of application. Upon submission of a grant request, families willbe notified in 15 working days of their grant status. Questions regarding the Grant-In-Aid program may be directed to Stephanie Rendler at 847.579.3133 or firstname.lastname@example.org.
Good Time Guarantee
At the Park District of Highland Park, we are committed to providing the public with high quality recreation programs. Our residents are important to us and we feel they deserve quality at all times. We are so confident that our recreation programs provide high quality and enjoyment that we are backing it with a policy called the Good Time Guarantee. Our promise and policy are as follows: The Park District of Highland Park will give you a full refund if requested by the beginning of the third class if you are unsatisfied with the quality of instruction, your child’s inability to adapt emotionally in the class, or the skill level is not appropriate for the participant.
1. Participant must attend the first two classes of the program.
2. The Good Time Guarantee Refund Form must be filled out appropriately and received prior to the third class meeting. Forms are available at the front desk of all Park District facilities. The Park District will not fax, mail or email copies. Upon receiving your completed form before the third class we will process a full refund of your paid fees. This applies to programs six weeks or more in length.
This policy applies to recreation classes only. A recreation class is defined as a program where Park District personnel teach activities or skills over a period of six or more class periods. This policy does not apply to season memberships or passes, special events, basketball, baseball, picnic permits, camps or programs less than five weeks.
VISA, MasterCard or Discover Payments
If your charge card is declined or the charge number is improperly presented, your registration form remains unprocessed and is returned to you by mail.
Card Verification Value 2 (CVV2)
CVV2 is a three-digit number imprinted on the signature panel of VISA, MasterCard and Discover cards to help card-not-present merchants verify that the customer has a legitimate card in hand at the time of the order. The merchant asks the customer for the CVV2 code and then sends it to the card Issuer as part of the authorization request. The card Issuer checks the CVV2 code to determine its validity, then sends a CVV2 result back to the merchant along with the authorization. CVV2 is required on all VISA, MasterCard and Discover cards.
As a courtesy, for most programs, the Park District mails a letter to each registrant confirming registration status. These letters can easily slip inside other mail items, be overlooked, etc. If you do not receive your confirmation letter, it is your responsibility to contact the Park District prior to the first day to verify your registration status. Please provide us with the program number when you call so that we can quickly assist you. If you register online, you will receive an email confirmation. Online registrants will receive an email receipt upon successful completion of their online transaction. Please check your spam mail if you do not receive a confirmation in your inbox.
For each program at the Park District, there’s a minimum number of registrations needed before a class can run. Most teachers are paid per class period, not per student. So if enough people don’t register, the Park District loses money – your money. In addition, we like to keep the student/teacher ratio low to ensure you get a high quality program. In order to determine adequate registration, your registration must be received at least seven days prior to the first date the class is held. When a class is cancelled due to lack of enrollment a full refund will be issued.
Park District services, programs and activities are subject to all applicable laws regarding nondiscrimination including the Americans with Disabilities Act (ADA). The Park District will make reasonable accommodations to facilitate participation. If you have any suggestions on how to improve our recreational programs, or are an individual with disabilities or special needs, please call 847.831.3810. Those who use the Telecommunications Device for the Deaf (TDD) may reach the Park District at 847.579.3150.
Are You Covered?
The Park District does not carry medical or accident insurance for program participants – the costs would make program fees prohibitive. Please review your own personal health insurance plan to be certain that you and your family have the proper coverage.
Participants are expected to exhibit appropriate behavior at all times. Guidelines have been developed to help make our programs safe and enjoyable for all.
Photo and Video Policy
Photos and video footage are periodically taken of participants in a class, during a special event or at the District’s parks. Please be aware that by signing this waiver and release you are authorizing the Park District to use these photos and video footage in the District’s publications and website without your further permission and without any compensation to you. All photos are property of the Park District.
Food Allergy Awareness
If your child is allergic to certain foods please call the program supervisor or manager upon confirmation of registration.
Program Brochure Delivery The Park District of Highland Park is pleased to provide our residents with seasonal and specialty brochures. We rely on the postal service for the distribution of our brochures in a timely manner. The Park District of Highland Park assumes no responsibility for delivery.
Help us Reduce our Dependency on Paper
All Highland Park (60035 and 60037) and Kings Cove residents are automatically on our residential mailing list. Please note that if you submit your address to be added to the mailing list we are adding you to our email distribution list. If you have not been receiving your brochures or other Park District mailings please contact your postal carrier.
Camp Registration Information & Policies
Full Camp Session Refunds
1. A full refund (less a $50 service charge per camp session) will be given if a camp refund form is properly submitted to the Park District before 5:00PM, February 28. This cutoff date also applies to the second session of camp.
2. A full refund (less a $200 service charge per camp session) will be given if a camp refund form is submitted to the Park District after 5:00PM, February 28 and before 5:00PM, May 12. This cutoff date also applies to the second session of camp.
3. No refunds are granted after 5:00PM, May 12. There are no exceptions to this policy. This cutoff date also applies to the second session of camp.
4. Bus transportation fees for all services are not refundable after 5:00PM, April 21.
Mini Camp and Extended Camp Refunds A full refund (less a $50 service charge per camp session) will be given if a camp refund form is submitted to the Park District before 5:00PM, June 16. No refunds are granted after this date. There are no exceptions to this policy.
Transfers Transfers from one camp to another must be made before 5:00PM, April 21. If additional fees are required, payment is due at the time of transfer.
Age Requirements When choosing an age-appropriate camp for your child, use the grade that your child will be entering in fall 2016. All campers in preschool programs must be of age by the first day of camp. Proof of age may be required; see individual camp listings.
Staff Supervision Each camp is supervised daily by a qualified adult director. Some camps depending on size also have an assistant director. Each camp’s high school- or college-age counselors are chosen carefully by the Park District for their demonstration of maturity and enthusiasm. All camp staff members complete an extensive training program, which includes supervision and safety techniques, activity development and first aid.
Parent Manuals Parent manuals for camps are mailed. These booklets contain all of the information you’ll need to know about camp, including lunch, field trips, swimming activities, camp clothes, hours, busing schedules and more. This manual also includes an emergency form.
Emergency Form The Park District does not require children to have a medical examination to attend camp. However, it is important to accurately complete the emergency form that is included in your parent manual. If your child has special needs such as allergies, phobias or medical alerts such as epilepsy or asthma, please include this information with home and work phone numbers on the form we provide. These forms must be returned to your camper’s director on the first day of camp.
Camp Nurse The camp nurse is accessible to staff during camp hours by cell phone and reviews all emergency forms, medical forms and accident reports, assists in medical distribution, checks first aid supplies and assists in other areas.
Special Accommodations ADA Information The Park District of Highland Park encourages participation by everyone! If you or a family member have special needs and would like to participate in a program, we will be happy to make reasonable modification(s) to meet your needs. Please indicate on the registration form if you would like information regarding our inclusion programs and/or specifically identifying any need for and request for reasonable modification(s) according to the Americans with Disabilities Act. The Park District of Highland Park provides recreational opportunities for all residents of Highland Park. People with and without disabilities are encouraged and invited to register for all Park District of Highland Park programs of interest. People with disabilities will not be discriminated against in the delivery of Park District of Highland Park programs. To discuss our policies, programs or services or to raise a claim of discrimination on the basis of disability, contact Liza McElroy, our ADA Coordinator, at 847.831.3810.
Location Changes Please note that a camp location may be changed from time to time due to unforeseen building repairs and construction schedules.
Facility Usage The Park District of Highland Park would like to recognize and thank School District 112 for use of their facilities.
Contacting the Office If you need to leave a message for staff members or call in for a sick child, call 847.831.3810 beginning at 7:30AM, Monday through Friday.
Contacting Your Child’s Camp Director Also, as part of our ongoing goal to communicate with parents, the Park District has equipped directors with a cell phone enhanced with an in-house walkie-talkie feature. Peace of mind and the safety of your camper are only a phone call away!
Reporting Safety Concerns The Park District is committed to providing a safe place for your recreational activities. We encourage Highland Park residents to report safety concerns about our facilities and parks by calling 847.831.3968. You can leave a message any time of the day, seven days a week. Because of the high volume of people using our facilities each day, our facilities can change daily. We want to know if you see something that concerns you.
Camp Newsletter In keeping with the Park District’s Green Initiative, we will be going paperless with the weekly newsletters. The newsletters will be available on the Park District’s website at www.pdhp.org. More information on accessing the camp newsletters will be coming in the parent manuals.
Camp Friendship Requests Friendship requests may only be submitted for Junior Crew, Senior Crew, Jr. Varsity Sports, Varsity Sports, Girls Play Strong, Coast Guardians, Sand Trackers, Junior and Senior Spotlighters and Camp Big Top/Little Top. Due to the unique structure of activities at all other camps, children are placed into camper groupings and friendship requests are not available. The Friendship Request Form is in the center spread insert. Guidelines for making a friendship request:
- Only one friend may be placed with your child. Both must be entering the same grade in the fall and be of the same gender.
- Friendship requests are only accepted with a completed Friendship Request form. This may be mailed or dropped off at West Ridge Center.
- You may only request one friend. Friendship requests must be mutual.
- Friendship requests are not accepted after 5pm, May 13.
- Requests to be separated from other campers will not be honored.
General Information General Notice Pesticide Application Notification The Park District of Highland Park strives for quality and safety when designing and providing a maintenance program for your parks. Managing pests is only one aspect, yet an important one, of the overall management course. Our approach to controlling pests is termed IPM or Integrated Pest Management. IPM is a system utilizing a great deal of observation and multiple tactics for maintaining land¬scapes and controlling pests of turf grass, ornamentals and woodlands. By using IPM, we meet our objectives of maximizing cultural, biological and environmental controls while minimizing chemical use. Occasionally, chemical means are nec¬essary. When these are used on Park District grounds, notification is made through posting of signs in the area, as well as contacting residents, by phone or email, listed on our “turf care notification registry.” If you would like to be added to the notification registry, please call the Director of Parks at 847.579.4082.