At the Park District of Highland Park, we are committed to providing the public with high quality recreation programs. Our residents are important to us and we feel they deserve quality at all times. We are so confident that our recreation programs provide high quality and enjoyment that we are backing it with a policy called the Good Time Guarantee. Our promise and policy are as follows: The Park District of Highland Park will give you a full refund if requested by the beginning of the third class if you are unsatisfied with the quality of instruction, your child’s inability to adapt emotionally in the class, or the skill level is not appropriate for the participant.

Guidelines

1. Participant must attend the first two classes of the program.
2. The Good Time Guarantee Refund Form must be filled out appropriately and received prior to the third class meeting. Forms are available at the front desk of all Park District facilities. The Park District will not fax, mail or email copies. Upon receiving your completed form before the third class we will process a full refund of your paid fees. This applies to programs six weeks or more in length.

This policy applies to recreation classes only. A recreation class is defined as a program where Park District personnel teach activities or skills over a period of six or more class periods. This policy does not apply to season memberships or passes, special events, basketball, baseball, picnic permits, camps or programs less than five weeks.