The Golf Desk Attendant provides outstanding service to customers, members, guests, and staff at Sunset Valley Golf Club and the Highland Park Golf Learning Center. Responsibilities include daily operations such as phone inquiries, tee time scheduling, event support, and financial transactions. This role ensures all tasks align with the Park District’s standards while maintaining a professional and welcoming environment.

Supervisory Responsibilities
This job has no supervisory responsibilities.

Essential Duties and Responsibilities
Include, but not limited to the following. Other duties may be assigned.

• Customer Service: Deliver exceptional customer service as the first point of contact, ensuring a welcoming and professional atmosphere.
• Communication: Be familiar with and use standard greeting scripts, procedures, and responses to common inquiries. Effectively answer questions regarding club and course details, programs, services, and rules.
• Golf Course Knowledge: Be knowledgeable about Sunset Valley Golf Club’s course details (i.e., length, slope/rating), rules, and regulations. Be able to answer questions and enforce policies as needed. 
•  Cash Handling & Financial Records: Process financial transactions, maintain accurate records, and prepare daily reports and bank deposits.
•  Golf Shop Operations: Assist in maintaining inventory and restocking items in the Golf Shop. Keep the shop organized and clean.
•  Facility Support: Maintain the appearance and cleanliness of the facility. Assist in routine office functions and ensure a secure environment.
• Scheduling & Tee Times: Coordinate with staff to ensure patrons begin their rounds on time.
• Event & League Assistance: Assist with the preparation and execution of leagues, special events, parties, and rentals. Provide administrative support for event registrations.
• Park District Knowledge: Familiarize yourself with other PDHP programs and services.
• Miscellaneous Duties: Perform other duties as assigned, including special projects and providing support to Food and Beverage services as needed.

Salary Range: $15.50 – $21.00 Hourly

Location: Sunset Valley Golf Club – Highland Park, IL

Status: Seasonal

Benefits:
 •    Health & Fitness Membership
 •    Outdoor Pool Membership and Seasonal Beach Access
 •    Program and Facility Discounts on a variety of recreational activities including Golf and Raquet Sports.